First, all of our clients must create an online profile in our client database for them and their dog(s). To access this client database, click here or the gray button in top left hand corner of the website (if using a computer, otherwise use "click here" link in this copy) titled "Howliday Inn Client Portal". Once in the portal, existing clients enter either their client profile email address or mobile phone number as well as their profile password. New customers need to click the "Sign Up " button in order to create a client profile. Once in, fill out all the pertinent info & be sure to approve the appropriate & required online client agreements too. If you would like a copy of the agreement, please let us know.
For your convenience, below are links to two short videos on how to maneuver the online client database from a desktop computer and/or from the pet parents mobile app (for the mobile app set up, please use invite code 933840):
FYI – required current vaccinations include:
Once yours and your dog’s/dogs’ profile is complete, and we have received AND entered your dog's/dogs' vaccination expiration dates into your dog's/dogs' profile page, you may request services via the online database - be sure to follow all the prompts & answer all the health questions. You may also request services by calling us (314-717-1738 ext 2) or emailing us ( info@kkhowlidayinn.com ). We will need to get your pup's/pups' health information, so it may take several minutes to complete this with you via email or by phone. Thank you for your understanding & patience!